Shipping policy

SHIPPING POLICY

Order Processing

All products are made to order and fulfilled by our production partner.

Orders are typically processed within 1–6 working days before shipment. Processing times may be longer during periods of high demand.

Shipping

Shipping costs are calculated and displayed at checkout.

Delivery times vary depending on the product ordered, fulfilment requirements, and carrier performance. Shipping estimates provided at checkout are estimates only and are not guaranteed.

Tracking Information

Tracking information will be provided where available once your order has been shipped.

Delays

We are not responsible for shipping delays caused by carriers, weather conditions, customs procedures, or other circumstances beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We cannot guarantee replacement or refund for orders delivered to an incorrectly supplied address.

Lost or Damaged Orders

If your order arrives damaged or appears to be lost in transit, please contact us at hello@sovaliant.com and we will work with our fulfilment partner and shipping carrier to resolve the issue.

Contact Us

So Valiant
Email: hello@sovaliant.com